The latest advances in AI are making it possible for back-office personnel at trucking and logistics providers to automate manual processes, work more efficiently and do more with less. As these AI capabilities become more engrained in freight operations, workers will focus less on routine processes and more on management by exception and higher-value activities. What are the long-term workforce implications? Will businesses be able to accomplish more with leaner back-office teams? How will this technology alter the day-to-day work performed by dispatchers, fleet managers, carrier sales representatives and other office workers in the transportation industry? What skills will be needed in this new era? And how can businesses begin preparing for this today? During this session, our expert panel of fleets, technology developers, software vendors, and third-party logistics providers will shed light on the answers to these and other questions as we ponder the ever-changing world of work in trucking.