The potential of AI in fleet maintenance stems from the ability to access, process and analyze massive amounts of data nearly instantaneously, adapt and evolve programming. But what is AI? The answer is — that depends. There’s generative AI, agentic AI, machine learning, deep learning, large language models, forecasting models, bespoke models that do more than prediction, etc. — understanding the similarities and differences of these “tools” is key to proper implementation and this introductory session will help enlighten attendees on these and many other important AI-related topics as they apply specifically to fleet operations.